Shipping policy

 

Free Shipping on ALL Orders

Destination Costs Shipping Method Handling Time  Shipping Time
Global Free Standard

1 - 3

Business Days

5 - 12

Business Days

 

Order Tracking

Once shipped, you will receive an Order Tracking Number (OTN) via email or SMS. Please use this number to track the status of your shipment. If you haven't received your OTN in 5 business days, please contact us via any of the following methods:

 

EmailÔľöjackz@josenart.com

WhatsAppÔľö+86 13410604860

10:00 to 17:00 PST MON - FRI

 

*In peak periods like holidays or Black Friday & Cyber Monday please allow up to 5 business days for dispatch.